Contact Support
Technical Support
Please note the version of your product in any correspondence so that we can answer your question more quickly.
For PC*MILER Navigator GPS:
For all other PC*MILER products
(except FuelTax, Rail, and ALK|FleetSuite)
- Email: pcmsupport@alk.com
- Phone: 800-377-6453 (ext 552)
- Phone: 1-609-683-0220 (ext 552)
PC*MILER|FuelTax and Rail
- Email: pcfsupport@alk.com
- Phone: 800-377-6453 (ext 553)
- Phone: 1-609-683-0220 (ext 553)
Customer Service
If you have a question about your order, please contact your sales representative or email sales@alk.com.
PC*MILER|FuelTax: FAQs
The FAQs below are for PC*MILER|FuelTax.
Installation:
- No FAQ's at this time!
Performance:
- No FAQ's at this time!
Licensing/Activation:
- No FAQ's at this time!
General Usage:
- How do I account for miscellaneous miles at the end of the month that do not match trip totals?
- What are the correct filing procedures for New York State Mileage Tax?
- How do I get custom names from PC*MILER to work in PC*MILER|FuelTax?
- The beginning odometer is not always being incremented for each trip. Why?
- Why does the fuel conflicts report state that there are fuel purchases in jurisdictions where the truck has no miles?
- Can I have multiple companies in one PC*MILER|FuelTax program?
- Does PC*MILER|FuelTax do weight distance taxes, or only IFTA reports?
- How do I report fuel on IFTA forms for trucks under 26,000 lbs?
- When I try to archive a quarter, the program 'hangs'. When I check the task list in the Task Manager, it says PC*MILER|FuelTax is not responding. Why?
- What are the procedures for claiming fuel excise refund/credit for travel on the Massachusetts Turnpike?
